Return Policy

Due to the nature of our business and the products, we offer, perishable items purchased through the www.craballeyoc.com website cannot be returned. Crab Alley strives to ship the absolute freshest seafood available anywhere. Every item we sell is carefully inspected before it is packaged and shipped. If our seafood arrives damaged, please contact us immediately. If your order is spoiled or damaged due to negligence by Crab Alley, we will replace it free-of-charge. All concerns must be received within 48 hours of delivery. If you receive an order that you suspect is spoiled, contact us immediately and please do not discard of any suspected spoilage or damaged products until a representative from Crab Alley is contacted. We may request that you return your order to us for inspection.

We are dedicated to providing you with the freshest seafood on the web, therefore, if you have any questions about our Return and Refund Policy, please feel free to call us at (410) 213-7800 or via email craballeyoc@craballey.com.